Hotel Steward/ess – Carnival Cruises 

BASIC PURPOSE: The Hotel Steward/ess is responsible for cleaning and maintaining public areas, open decks, spa area (gym, sauna, steam rooms, lockers), crew areas and staff/officer cabins as assigned and as per CCL standard.

Essential duties and responsibilities

HIS/HER RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

Maintenance and cleaning of public areas (such as spa, saunas, steam rooms, dining rooms, restrooms, lounges, etc.), open decks (such as restaurants, pools, whirlpools etc.), crew areas (such as crew restrooms, Medical Center, staff/officer cabins, etc.)

Report all repairs to be made in assigned section, especially safety related issues and follow-up with management as necessary.

Correct usage, storage and labeling of all chemicals and other applicable equipment.

Use cleaning machines and cleaning equipment under the guidance of management, maintain and as designated by immediate supervisor.

Coverage of stateroom services as required as part of ongoing training.

Ensure staff/officer cabins and bathrooms are cleaned as per company’s standards.

Ensure hallway/corridor and lockers are kept clean and tidy at all times.

Ensure carpets in cabins where applicable and hallways/corridors are kept clean through daily spotting.

Ensure staff/officer uniforms and promptly delivered and accounted.

Adhere to the company’s standards regarding dress and appearance (Carnival Look Book).

Adhere to all Carnival Service Values at all times.

Extend appropriate greeting to all guests and crew at every opportunity using their names.

Apply hospitality standards at all times in guest and crew areas.

Advise any guest challenges immediately to Housekeeping Management.

Follow all safety regulations during the course of duty.

Adhere to CCL environmental towel hanger policy.

Coverage of stateroom services as required as part of ongoing training.

Assist with luggage delivery and related duties as instructed.

During dry docks/wet docks schedules may be altered to include the coverage of stateroom cleaning and services and or special assignments related to the circumstances.

Follow all environmental, USPH and HESS - MS procedures as applicable for position.

Follow up Time and Attendance policy.

 
REPORTING RELATIONSHIPS:

Assistant Housekeeping Manager

Senior Assistant Housekeeping Manager

Housekeeping Manager 
 

Contract length: 6 months

Salary: 950USD

Necessary documents:

·        Application form

·        Criminal background evaluation

·        CV

·        Marlins

·        Passport or ID card

·        Photo

·        Talent+