The Media Manager is an onboard position under the Onboard Marketing Manager. Guest Shipboard Operations umbrella reporting to Senior Media Manager. The onboard direct supervisor is the Entertainment Director.

The Media Manager is charged with the content management across various communication channels on board Carnival Cruise Line as it relates to FunTimes, Carnival HUB app, TV content, movies and sports..

HIS/HER RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

- Responsible for the onboard content management updates using SeaMS and InDesign to update the Carnival HUB app and collateral such as FunTimes, Good to Know, Showtime and Debark flyers as well as targeted marketing material

- Coordinate onboard signage needs with Hotel Director and department heads

- Audit onboard collateral in accordance with the Commerce Plan to ensure compliance with the company's branding standards

- In charge of onboard movie scheduling, receiving of content hard drives and quality control of all theaters including IMAX, Thrill Theater and Carnival Seaside Theater

- Ensure the accuracy of content of in-cabin TV and sports bars. Communicate with onboard technical teams and shoreside personnel to resolve any issues with broadcasting

- Generate analytical reports including theater occupancy reports and Total Guest Experience Monitor (TGEM) reports

- Work on assigned projects by the Senior Media Manager and Manager of Onboard Marketing | Onboard content

- Participate actively in Carnival X initiative as aligned with company’s objective needs and as approved by the shoreside Onboard Marketing Department

- Perform safety duties as part of the Command & Control team

Minimum experience and qualification requirements for position:

Preferred education: Associates degree or Bachelor's degree with a marketing or communications focus

Years of experience required: 1 year minimum

Knowledge, skills and abilities: Must be detail-oriented, able to manage multiple projects, resourceful and good with meeting deadlines. Project management skills is a must. Must possess excellent writing skills. Must be able to interact with guests and have the ability to conduct trainings with team members as needed.

Technical skills: Must have intermediate to advanced Excel, Word and PowerPoint skills. Scala software and Photoshop is a plus.

Other requirements: Must be open minded with the ability to adapt to change. Must be able to work with other team members and liaise with upper management while keeping a very friendly and professional attitude.

Travel: Must be flexible to travel and move to different vessels as required for operational needs. Must be able to work a minimum of six consecutive months.

Physical demands: Must be able to remain in a stationary position at a desk or computer for extended period of time. Requires regular movement throughout vessel to conduct audits.  

A day in the life of a Media Manager

The Media Manager is a key part of the onboard team, effectively responsible for the planning, management and implementation of our onboard communication streams. In addition, they coordinate many of our onboard entertainment offerings, such as our movie schedules, and work directly with the Entertainment Director, ensuring that everything is ship-shape for our guests. Excellent computer skills are a must, as a large part of the Media Manager's role is updating materials and completing day-to-day administrative tasks. They will also check that the vessel sticks to the content rules, to ensure we uphold our brand standards. Furthermore, they will provide reports to shipboard leadership and our shore side support team!

I Am Carnival – What does it mean to be a part of the Carnival Family?

Carnival team members are fun loving, adventure seeking, passionate individuals who are experts in their chosen trade. They truly embrace our Carnival Service Values and include them in everything they do! No matter the task, their positive, can-do attitude is essential to ensuring that they help us deliver our vision " to consistently deliver SAFE, FUN and MEMORABLE vacations at a great VALUE ". Working aboard one of our twenty-six ships (floating cities dedicated to fun), our team has a flair for delivering exceptional experiences for our guests, and they understand that no matter what role they play, they are the reason our guests return time and time again.

Contract length: 6 months aboard, 2 months' vacation

Monthly Salary: $2424 which includes the basic wage, quality appreciation and 11% vacation/ holiday pay

Cabin - Shared cabin accommodation with a private bathroom

Flights - The first joining flight must be provided to the candidate - after that, they're on us

Other requirements - Candidates must be able to obtain a CCL shipboard Medical, have a valid passport with at least one-year validity, and a US C1/D visa. They should also be in good health, be willing to stand and sit for extended periods, and be able to lift boxes and items as required.

Uniform: Day uniforms will be provided to the candidate, they will be responsible for formal attire

Necessary documents:

• - CV
• - Passport or ID card
• - Photo
• - Marlins English test (If a non-native speaker)
• - Talent+ Front of House assessment http://chk.tbe.taleo.net/chk03/ats/careers/requisition.jsp?org=TALEPLUS2&cws=37&rid=731