The Scout makes sure that shore excursions including sales and administrative work are conducted professionally based on the shore operations concept and helps generate maximum sales revenue in the shore operations department while providing the highest possible guest satisfaction and safety..

The Scout must always ensure his/her personal service capability, especially with respect to his/her health and knowledge of important information about the destinations
This person is responsible for the welfare and safety of guests during the tours
Sales strength, service and customer-focused
This person works independently on performing the tasks
Inform and advise guests about excursions as well as reserve and sell excursions

Professionally handle and guide excursions including prep and follow-up work for excursions

Destination knowledge

Help other teams in the "Shore Operations" department and other departments on board

Conduct a wide range of administrative tasks as required, such as writing excursion reports, filing tickets

Purchase materials and conduct physical inventory

Update information boards and folders

Prepare and conduct informational events, excursion presentations, make announcements, etc. 

Generate reports

Conduct quality control on excursions

Minimum experience and qualification requirements for position:

·        Ideally at least 2 years of work experience as well as experience abroad

·       Sales experience and group interaction experience

·        2 foreign languages preferred ( English and German )

Contract length: 6 months

Salary: 1580 € gross

Necessary documents:

·        CV

·        Passport or ID card

·        Photo

·        Criminal background evaluation