Barista – Norwegian Cruise Line 

The Barista is responsible for preparing quality beverages according to standard recipes and serving all products with friendly, individualized attention towards each guest. He/she is also responsible for educating external and internal guests about our premium coffees and teas.

HIS/HER RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

ESSENTIAL DUTIES & RESPONSIBILITIES

 
Educates guests by presenting and explaining the coffee drink menu; answering questions.

·         Sells coffees and teas by explaining differences in coffee beans, teas.

·         Prepares and sells drinks by following prescribed recipes and preparation techniques.

·         Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.

·         Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

·         Maintains safe and healthy work environment by following organization standards and sanitation regulations.

·         Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.

·         Responsible for ensuring that company standards of service for beverages other than tea and coffee are being followed and that the standard drink recipes, including proper garnishes, are adhered to.

·         Helps to resolve in a satisfactory and proactive manner all service and product deficiencies and follows up on guest comments and/or concerns.

Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

·         Must be familiar with the Safety and Environmental Protection Policy and the SMS, and carry out the policies and procedures appropriate for his/her position.

Minimum experience and qualification requirements for position:

·        • Minimum of six months of work experience in a specialty coffee/tea store or other related experience is required.

·        • Basic to Intermediate level English verbal and writing skills, including the proper use of English grammar is required.

·        • Basic to Intermediate skills in typing and computer software skills (Microsoft Word, Excel, Fidelio Cruise, POS, Micros).

Contract length: 36 weeks on/9 weeks off

Salary: 1375 $

Necessary documents:

·        CV

·        Passport or ID card

·        Photo

·        Criminal background evaluation