• Ensure service standards within restaurant
• Actively work to achieve higher service standards including identify unsatisfied
Guests and perform Guest Service Recovery as needed
• Responsible for the training & development in partnership with Service
Excellence Leader
• Promote salesmanship and monitor that all suggestive selling techniques are
being used by their service team
• Coordinate restaurant table reservations

HIS/HER RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

ESSENTIAL DUTIES & RESPONSIBILITIES

Monitor breakage, consumption, inventories and all replaceables within budgetary targets
• Oversee the maintenance of furniture, equipment and any other article in use in the restaurant
• Monitor and control Crew turn over
• Coordinate activities and organize cross utilization of staff
• Order and follow up on the replenishing of departmental equipment
• Spot check inventories and supplies for correctness and proper storage
• Ensure all service related working procedures are in compliance with USPH
standards and lead inspection team with Dining Manager
• Periodically review sanitation discrepancies and improvements in the restaurant
• Identify areas of accident prevention and related training
• Monitor the proper implementation and follow up of garbage separation and
disposal procedures
• Ensure Crew/Officer satisfaction with food service and facilities opening hours
• Monitor the maintenance of all furniture and equipment in all food service outlets
• Spot check the accuracy of the opening hours of all food outlets
• Facilitate department meetings
• Provide leadership for all direct reports; Responsibilities include, but are not limited to:
- Managing personnel files
- Conducting performance reviews, including discipline as needed
- Ensuring Project Onboard compliance
- Monitoring STAR, while making necessary corrections
- Onboard training, new hire and ongoing
- Succession planning
- Crew recognition and communication

Minimum experience and qualification requirements for position:

·        • Minimum three years management experience

Contract length: 4 months on/2 months off

Salary: Not available

Necessary documents:

·        CV

·        Passport or ID card

·        Photo