Basic information's about the job
Position summary
Description
Waiter/ess â Crystal Cruises
⢠To assist the Senior Waiter in the Crystal Dining Room,
to perform Lido Café and Tastes duties at lunch and Casual Dining, providing
the highest standard of service at all times.
⢠To keep assigned service stations well stocked, organized and clean in accordance
to Company policy and USPH standards.
⢠To do additional duties in other departments such as gangway duties, storing,
luggage handling, light luggage, Ushering at Cocktail Parties, Room Service
breakfast assistance, Tea-Time duty, midnight snack service, CY: Vintage Room
and Captain's Quarters Dinners etc. as necessary.
⢠To provide a six star service at all times, to deal with Guests complaints
and comments in an efficient and timely manner and to report any issues to
his/her Supervisor.
HIS/HER
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
ESSENTIAL DUTIES & RESPONSIBILITIES
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To check in for duty according to schedule and to assist the Senior
Waiter/tress in the Crystal Dining Room, Lido Café and in Tastes at lunch and
Casual Dining, ensuring that the service for their station meets the
expectations of the Guest and meets the standards set by the Company.
⢠To assist in providing the same standard of service for both open seating and
assigned seating.
⢠To assist in providing the best possible dining experience for all our Guests
and to assist in providing special attention to Guests with special needs and
dietary requirements.
⢠To follow work schedules, section plans and rotations and to do any
additional duties (such as gangway duties, storing, luggage handling, light
luggage, Ushering at Cocktail Parties, Room Service breakfast assistance,
Tea-Time duty, midnight snack service etc.) as scheduled by the Senior Head
Waiter and as required.
⢠To assist the Senior Waiter/tress in providing a smooth and efficient service
during meal hours through constant communication with the Galley and the Senior
Waiter/tress.
⢠To ensure that all equipment is properly and securely stored away when not on
duty.
⢠To report work orders to supervisors when deficiencies are noted or when
maintenance is required and to follow up on the work orders in a timely
manner.
⢠To complete a Work Registration Form correctly every month and to submit it
to the Senior Head Waiter in a timely manner.
⢠To adhere to all Company Policies and Procedures, Manuals and
Directives.
⢠Other responsibilities, as assigned, but not limited to the above.
Minimum
experience and qualification requirements for position:
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College Degree/Diploma or relevant apprenticeship in the Food Service industry
required
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Or a Minimum of three (3) years proven experience in a luxury international
hotel property as a Waiter/tress or two (2) yearsâ experience in the luxury
cruise ship industry in a Waiter/tress position preferred
â¢
Very good spoken English
Contract
length: 5,5
months on / 2 months off
Salary: 2800 $
Necessary
documents:
- CV
- Passport
or ID card
- Photo