Basic information's about the job
Position summary
Description
Assistant Maitre Dâ â Celebrity Cruises
Assists the Restaurant Manager in the supervision of the
Restaurant personnel ensuring total guest satisfaction regarding food
quality and service in accordance with company policies.
HIS/HER RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO
THE FOLLOWING:
ESSENTIAL DUTIES & RESPONSIBILITIES
To
support Celebrity Cruisesâ mission of becoming âthe worldâs ultimate premium
cruise line with a taste of luxury,â all duties and responsibilities are to be
performed in accordance with Celebrity Cruisesâ Pillars
of Safety, Service and Style, ISM/ISO standards, USPH guidelines, and
environmental regulations.
Each shipboard employee may be required to perform all functions in various
service venues and
throughout the ship.
1. In accordance with Celebrity Cruisesâ Pillars of Safety, Service and Style,
as well as through
Celebrity Connections, each employee conducts oneself in a professional and
courteous manner at all times. This consists of physical and verbal
interactions with guests or fellow shipboard
employees and/or in the presence of guest contact and Celebrity Family Member
(CFM) areas.
2. Directs, coaches, supports, supervises and evaluates (in conjunction with
the Restaurant Manager) the performance of all direct reports.
3. Individual will be responsible and held accountable for a section of the
Restaurant and other specific duties assigned by the Restaurant Manager.
4. When assigned to work in the Midnight Buffet he/she will be responsible for
the check in and
coordination of the Restaurant personnel, assigning their respective duties
(working in conjunction with the Assistant Food Manager).
5. Must be thoroughly versed with the companyâs high food and service
standards, anticipating and fulfilling guestsâ needs.
6. Visits every table of his/her section on a daily basis, ensuring guests are
totally satisfied with the food and service. Recognizes guests by their names and
personally takes care of all special requests and VIPs in his/her section.
7. Responsible for keeping track of all special occasions such as birthdays or
anniversaries and
ordering the respective amenities for the celebration.
Necessary
documents:
·
CV
·
Passport
or ID card
·
Photo
· Criminal background evaluation